Customer Service

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Latest activity by Customer Service
  • Customer Service created an article,

    WIN YOUR ORDER BACK COMPETITION T&Cs

    Terms and Conditions  WIN YOUR ORDER BACK COMPETITION Game of Chance   (Terms and Conditions)   Information on how to enter and the prize form part of these Terms and Conditions. Participation in...

  • Customer Service created an article,

    Neuw Womens Instagram Competition

    Terms and Conditions  NEUW WOMENS INSTAGRAM LAUNCH COMPETITION Game of Chance   (Terms and Conditions)   Information on how to enter and the prize form part of these Terms and Conditions. Partici...

  • Customer Service created an article,

    NEUW DENIM ART/WORK WIN THE FIT COMPETITION T&Cs

    NEUW DENIM ART/WORK WIN THE FIT COMPETITION Terms and Conditions   1. Information on how to enter and the prize form part of these Terms and Conditions.Participation in this prom...

  • Customer Service created an article,

    NEUW POISON CITY RECORD PACK COMPETITION T&Cs

    NEUW POISON CITY RECORD PACK COMPETITION   Terms and Conditions 1. Information on how to enter and the prize form part of these Terms and Conditions. Participation in this promotion is deemed accep...

  • Customer Service created an article,

    Product Reviews Terms and Conditions

    Throughout the use of the site users may be invited to review certain products, or request information in relation to products or participate in forums (‘Content’). If you do submit such Content, y...

  • Customer Service created an article,

    NEUW $1,000 WARDROBE COMPETITION T&Cs

    Terms and Conditions  NEUW $1,000 WARDROBE COMPETITION Game of Skill   (Terms and Conditions)   Information on how to enter and the prize form part of these Terms and Conditions. Participation in...

  • Customer Service created an article,

    How do I use my online store credit?

    If you have returned your item/s and opted for online store credit, we will email your credit voucher once your return has been delivered and approved by our team. This will be sent to the email ad...

  • Customer Service created an article,

    Free Exchanges

    Australian customers Australian customers can return full-priced products for free if you choose to exchange for a new size. Returned items must meet our general return policy criteria. See here fo...

  • Customer Service created an article,

    How do I return my order?

    NEW: FREE EXCHANGES are now available for Australian customers. See here for more info. -- You're welcome to a refund or online store credit if your full-priced returned item/s: are in brand new a...

  • Customer Service created an article,

    Will I still be able to talk to someone about my order?

    If you haven’t found the answers you need online, our team is still here and ready to help you. Send us your questions via contact form at any time and we’ll get back to you as soon as we can. You...