My items are faulty/incorrect

Please contact us to advise of any issues with the items in your order as soon as possible so we can sort out a replacement/refund.

If we require you to send any products back to us for assessment, we’re happy to reimburse your return shipping costs if the item/s are deemed faulty.

If you did not purchase via neuwdenim.com, please contact the relevant retailer for assistance in line with their faulty returns policy.